Birmingham technology business secures multi-million-pound IT partnership with global automotive firm
Birmingham-headquartered Intercity Technology has today confirmed a five-year, multi-million-pound strategic partnership with global automotive engineering firm HORIBA MIRA. This partnership will enable the effective delivery of IT projects to support business growth and provides access to the enhanced skillset of a leading IT managed services provider.
Intercity Technology will provide world-class IT solutions to support HORIBA MIRA’s future growth and development. The new partnership will also allow HORIBA MIRA to be more agile and responsive to the change in demands in the marketplace.
This new opportunity, coupled with a significant mobile contract extension, forges a long-term relationship and showcases how – with Intercity’s support – HORIBA MIRA can achieve its exciting long-term goals.
Tim Nathan, Chief Operating Officer, HORIBA MIRA:
“HORIBA MIRA need to offer a world class-level of IT support that can also be agile and responsive to
the change in demands resulting from our strategic direction. Ultimately, this is why we made the
decision to enter into a five-year strategic partnership with Intercity. This affiliation will enable us to
deliver against this requirement and will see a core number of HORIBA MIRA’s IT team transfer to
Intercity, with Intercity also adding additional capacity and capability through its Managed Services division.“
The combined solution will provide day to day IT help desk/service desk support to HORIBA MIRA and its tenants located onsite. Intercity’s Technology Services team will also be underpinning in-life and future projects as HORIBA MIRA continues to transform its technology to meet the demand of its customers and tenants.
Charlie Blakemore, Group Managing Director at Intercity Technology:
“We’re delighted to be taking our existing relationship with HORIBA MIRA to the next level, with both of our
innovative tech businesses coming together to showcase what the automotive sector and the local area
can achieve when the right solutions are in place. We believe the values match of our two organisations is imperative to the success of our ongoing relationship and is why HORIBA MIRA was so confident in the transferring over of a number of their IT team to Intercity – colleagues that will benefit from our position as one of the top 50 best companies to work for in the UK and ongoing partner training.
“Through the incredible work of our Managed Services division with their proven track record with many customers and sectors in achieving +74 NPS score (a sector leading position in customer service), we know we’ll be well placed to ensure that HORIBA MIRA achieves its exciting goals.”
Located in Nuneaton, Warwickshire, HORIBA MIRA is a global provider of automotive engineering, research, and test services. For over 75 years it has worked in collaboration with global vehicle manufacturers and suppliers, to provide comprehensive support, ranging from technology development and individual product tests, through to full-vehicle design, development and build programmes.
Intercity is enabling HORIBA MIRA to do what they do best – create some of the world’s most iconic vehicles. Intercity is enabling HORIBA MIRA to Do More, and we are ready to do the same for your business.