How technological innovations are rapidly reshaping society
Technology has changed society for the better in many ways, and new forms of technology are continuously being developed to improve people’s lives even more. Technological innovations have proven to be especially useful in the business, healthcare and education fields, and have helped these industries to grow exponentially.
These technological innovations have also opened doors to many people who want to work as programmers, software engineers and other technology experts. Careers in this field allow people to contribute to this industry in different ways, and you can play a major role in advancing technology by taking one of these positions. If you would like to pursue a career in technology, read on to learn more about the ways that technology is reshaping society and how you can contribute to this evolving field.
More task automation
Many tasks that could only be done manually or with less efficient processes are now able to be done with task automation software and machinery. The different forms of automation technology can save workers time and energy and have also helped companies to improve their profit margins.
Task automation software can now be programmed to send emails, schedule social media posts and back up files, with little human interaction necessary. Businesses that need to pay vendors or collect money from clients can use task automation software to pay bills and send invoices with ease.
Artificial intelligence (AI) is one of the newer technological innovations that is revolutionizing task automation even further. AI is designed to simulate human thinking and assist people with decision-making processes that can impact businesses. The technology has even been used to produce written and artistic works automatically and much faster than what humans are capable of producing.
Improved customer service
Poor customer service has caused businesses to lose billions of dollars each year in revenue. Many companies are now using technology to try to prevent this problem. Modern technology has been highly effective in keeping new and loyal business customers happy and preventing major profit losses.
Instead of putting a customer on hold for long periods, technology now makes it possible for customers to have access to opti-channel touch points that feature different service and inquiry options. With this technology, customers can have their questions answered right away or be directed to the right departments, thus reducing call wait times.
Technology also makes it possible for customers to sign documents and return them to businesses more easily and much more quickly. Instead of making a trip to a business to sign documents or having to fax the documents after they are signed, many businesses now give customers the option of entering their signatures electronically on an online form from a computer or mobile device.
Self-service stations are also becoming more commonplace in many businesses. Customers can use these stations to order products, fill out forms, or get answers to questions without having to talk to a customer service representative. These self-service stations have helped businesses improve their response times significantly.
More comprehensive cybersecurity
Businesses and individuals are relying more on cybersecurity to stay protected from online security threats. A growing number of software developers are specializing in cybersecurity to try to come up with new ways to beat hackers and protect people’s confidential information.
Continuous developments of new and improved cybersecurity systems help ensure that more viruses, spyware and other forms of malware are filtered out and prevented from infiltrating business and personal networks. The best cybersecurity programs are designed to be highly sensitive so that malware can be detected and blocked quickly before it infects a system.
Technology specialists have also implemented other ways to make the online world safer. Encryption is often used to make stored data unreadable by unauthorized persons. Data backup systems provide additional security. Cybersecurity solutions are also being improved to offer better protection for data that is stored on cloud servers instead of physical servers.
Better health outcomes
More patients are living longer and enjoying a better quality of life thanks to advancements in technology. Software developers and other technology specialists have created programs to enhance diagnostic imagery and aid surgeons with the use of robotics to improve treatment outcomes.
Technology has helped many medical offices become more efficient and organized. Easy-to-use scheduling systems allow clerical staff to set up appointments and send out appointment reminders with less difficulty. Technologically advanced data storage systems are also capable of storing patient information more securely and allow healthcare providers to retrieve data about a patient’s medical condition or care plan more easily whenever certain details need to be reviewed.
More healthcare providers are also using AI technology as a diagnostic tool. AI has been proven to be useful in identifying and labeling certain lymph nodes that show up on imaging tests and may be cancerous. The technology is also being used to help patients who suffer from conditions such as congestive heart failure and reduce hospital readmissions by predicting future treatment challenges and providing patients with educational resources to manage their conditions better.
The need for tech-savvy graduates
These technological advancements provide great career opportunities for people with computer science and other technology degrees to work as software engineers. You can learn the software engineer skills you will need to succeed if you want to work in this field by enrolling in Baylor University’s Online Master’s in Computer Science program and earning your degree. The program equips students with the relevant knowledge in software engineering research, and the skills and systems needed for successful software design, development and testing.
The future of technology
Many great strides have been taken to develop and improve technology, but more technological innovations will be required to keep up with future human development and a competitive international market. The need for technology experts is only expected to grow, and you can capitalize on current and future opportunities in this field with the right education and motivation to succeed.