Humanising AI and automation – it’s CX, but not as we know it…
By Jayne Lansdell, Associate Director of Process and Technology at BGLi From distressed customers in need of emergency support,..
Digital
All Posts
Elektrobit partners with Canonical to “pave the way to a new era” of software-defined vehicles
The two companies will leverage their respective strengths to build a first-of-its-kind software foundation enabling the ne..
Industries
90% of UK leaders connect long-term profitability with environmental sustainability, but failings with data provide stumbling block to growth
Annual study by SAP reveals more than a third of businesses rely on gut-feel over data insights LONDON, UK — October 26, 2022 —..
Opinion
Baillie Gifford funds bought more shares of China’s Pinduoduo, NIO in Q3
By Summer Zhen HONG KONG (Reuters) – Baillie Gifford, one of the largest asset managers in Europe and a China bull in recent yea..
News
U.S. climate envoy Kerry: King Charles at COP27 would be ‘very powerful’
LONDON (Reuters) – It would be “very powerful” if King Charles attended the COP27 climate summit in Egypt, U.S. spec..
News
French asset manager Amundi posts Q3 outflows of $13 billion
By Carolyn Cohn LONDON (Reuters) -Amundi posted net outflows of 12.9 billion euros ($12.86 billion) in the third quarter, the French a..
News
EU approves effective ban on new fossil fuel cars from 2035
EU approves effective ban on new fossil fuel cars from 2035 By Kate Abnett BRUSSELS (Reuters) -The European Union struck a deal on Thu..
News
Swedish Match continues to see strong smoke-free sales growth
(Reuters) -Nicotine and tobacco products group Swedish Match on Friday reported third-quarter operating profit in line with forecasts ..
News
Porsche posts 40% jump in nine-month operating profit
BERLIN (Reuters) -Porsche reported a 40.6% leap in operating profit to more than 5 billion euros ($4.99 billion) on revenue up 15.7% i..
News
Analysis-European retailers are on investors’ naughty lists this Christmas
By Joice Alves LONDON (Reuters) – The Christmas shopping period is unlikely to bring relief to European retailers that sell anyt..
News
Lights maker Signify cuts annual outlook on lower consumer demand, China woes
(Reuters) -Signify, the world’s biggest maker of lights, cut its full-year profit margin and sales guidance on Friday, hit by lo..
News
Equinor posts record profit boosted by soaring gas
By Nerijus Adomaitis and Nora Buli OSLO (Reuters) – Equinor on Friday posted forecast-beating record profits for the third quart..
News
South Korea has not supplied lethal weapons to Ukraine, president says
SEOUL (Reuters) – South Korean President Yoon Suk-yeol said on Friday Seoul has not provided any lethal weapons to Ukraine, afte..
News
Universal Music Q3 earnings beat expectations, streaming growth slows
AMSTERDAM (Reuters) -Universal Music Group NV (UMG), the largest record label, on Thursday reported better than expected third-quarter..
News
Food group Danone raises 2022 outlook as third-quarter sales beat expectations
By Dominique Vidalon PARIS (Reuters) – French food group Danone on Thursday raised its 2022 revenue growth forecast after its th..
News
French unions unanimously sign wage agreement with EDF, company says
PARIS (Reuters) – France’s EDF has formally signed a wage agreement for its workers in the country with all unions present..
News
ECB raises interest rates again, cuts bank subsidies
By Balazs Koranyi and Francesco Canepa FRANKFURT (Reuters) – The European Central Bank raised interest rates again on Thursday a..
News
Data-savvy Organisations Are More Profitable, Resilient and Innovative
New Global Survey Shows Data Leaders Boost Resiliency to Threats and Increase Gross Profits by Nearly 10% Splunk Inc. (N..
Innovation
Matterport Partners with Sunbelt Rentals to Help Facilities Management and AEC Professionals Lower Costs and Improve Sustainability Through Digital Twins
Sunbelt Rentals will rent and sell Matterport’s hardware and services, such as the newly-launched Matterport Pro3, making it ea..
Digital
New social media trends report reveals 2023 will be the year of the disruptive consumer
Consumers explore new shopping channels as cost of living crisis drives demand for affordability Social media giants give more powe..
Digital
Half of UK retailers fear they will be forced to slash prices before Christmas because of the downturn in consumer spending.
A poll of 250 retailers found 45 per cent have surplus goods they’re desperate to offload – with fashion, to..
Opinion
Digital Transformation Imperatives Drive Demand for As-a-Service IT
Lenovo TruScale infrastructure as-a-service offerings expand in collaboration with Veeam, Nutanix and Red Hat, gaining traction..
Digital
Ecommerce marketing and packaging innovator, Penny Black, attracts further investment of £1.3m
~ Further investment for marketing innovator follows the award-winning launch of hyper-personalised packaging experience..
Business
Talkwalker and Khoros Release Social Media Trends 2023 Report
Enabling better customer experiences on social, new forms of digital commerce, and increased emphasis on communities highlight ..
Business
Chickasaw Nation Consolidates Core Business Applications with Infor
Industry-specific applications to help Chickasaw Nation standardize on one ERP, improve performance of teams NEW YORK – October..
Business
Snellman Chooses Infor Cloud ERP System
Finnish Food Group to adopt Infor CloudSuite Food & Beverage to support future growth and new business operations HELSINKI ..
Digital
The use of artificial intelligence in healthcare and how it benefits the quality of patient care
By Mark Fewster, Chief Product Officer at Radar Healthcare. AI – or Artificial Intelligence – is becoming an incre..
Business
Lightstep from ServiceNow Delivers Fully Observable Kubernetes Applications With New Unified Query Language
Businesses will be able to use observability-as-code to manage Kubernetes applications at scale, allowing for deeper consistenc..
Digital
Oil rises on strong crude demand, despite China fears
By Alex Lawler LONDON (Reuters) -Oil rose on Thursday, extending a rally of nearly 3% in the previous session, as optimism over record..
Companies
“In a world that is always moving and human behaviour is constantly changing, it’s important to anticipate the changing movements of your customers…”
AI can provide the key in helping businesses to retain customers and save money during the cost of living crisis, a leading tec..
Digital
Finger on the pulse: The BeReal way to marketing success
By Rachel Lyall, Marketing Manager, EMEA and APAC at Mediaocean As we head into the Golden Quarter and towards 2023, marketers ..
Business
The Future Of Self-Driving Cars
By Mike Wise, Director of Etyres When we think of the future of the automotive industry, it is no longer just about electrific..
Digital
Smart manufacturing: The digital vim we urgently need
By Michael Colarossi, Vice President, Innovation, Product Line Management, and Sustainability, RBIS, Avery Dennison ..
Digital
Synthetic Data is becoming an essential element in the success of AI and ML models. Is it the hoped-for game changer?
By Dr. Xuan-Phong Nguyen, Chief AI Officer at FPT Software Artificial intelligence (AI) and machine learning (ML) are immensely..
Digital
What contact centre agents are looking for in employers
By David Marshall, Regional EMEA Lead at Intradiem Filling contact centre roles used to be easy. Full time? No problem. Tempora..
Business
The three key reasons AI should be at the core of digital transformation success for the future
Yes, says AI veteran Prashant Natarajan—we live in uncertain times. That’s why smart assistance that can help you get in..
Digital
Britain’s car output drops 6% as supply woes persist
(Reuters) – British car production dropped 6% in September, an industry body said on Thursday, as the sector continues to bear t..
News