Symphonica and Totogi Unveil Service Orchestration-as-a-Service and Charging-as-a-Service Cloud Solutions
MIAMI, US. 19th September 2023 – The telecommunications industry is currently in the throes of a profound transformation, marked by several key insights. Notably, a significant trend has emerged in the form of comprehensive modernisation efforts targeting legacy systems. Within this landscape, telecom companies are directing substantial investments toward the revitalisation of outdated systems to accommodate new services and elevate operational efficiency. This endeavour is crucially important in keeping up with the relentless pace of technological advancements and the evolving expectations of customers.
Operators are grappling with the limitations of legacy systems. These outdated billing, charging, and OSS systems lack the agility and scalability needed to support modern services such as 5G and NaaS, SASE and others. The challenge of integrating new systems with existing infrastructure further compounds this issue, often leading to operational inefficiencies and increased costs.
The telecommunications industry is currently witnessing several transformative trends. One of the most significant is the shift towards cloud adoption. Many telecom companies are migrating their billing, charging, and OSS systems to the cloud, seeking to enhance scalability and flexibility. This move not only supports the growing volume of data but also enables faster response to market changes.
Companies are increasingly automating their billing and charging processes, aiming to reduce errors and improve efficiency. This shift is crucial in maintaining billing accuracy and minimizing revenue leakage. The advent of 5G and Network-as-a-Service (NaaS) is also driving substantial changes, necessitating more flexible and scalable billing and charging systems to support these advanced services.
Expanding on this, the need for real-time charging capabilities is also growing as services become more complex. Real-time charging ensures accurate billing, thereby reducing revenue leakage and improving customer satisfaction. Companies are focusing on improving the customer experience, offering more personalized and flexible billing options to meet diverse customer needs.
How do we help?
Symphonica’s service automation and orchestration, along with Totogi as a Charging-as-a-Service platform, bring significant value to network operators. Together, they provide a robust, scalable, and flexible solution that can handle the complex charging and provisioning requirements of modern telecommunications services, including 5G and Network-as-a-Service (NaaS) offerings.
Symphonica, with its capabilities for service orchestration and automation, complements Totogi’s charging capabilities by ensuring that services are efficiently provisioned and managed. Totogi and Symphonica support for TM Forum standards also ensure that the combined solution can integrate quickly with operators’ existing systems.
In particular, Symphonica’s cloud-native, codeless automation and orchestration capabilities simplify the deployment and management of NaaS services, reducing the operational complexity and costs for operators. This, in turn, can make NaaS offerings more attractive to customers, helping to drive uptake and revenue.
From a charging perspective, Totogi enables operators to accurately and efficiently manage the charging processes for their services. This includes real-time charging and billing, which is crucial for services, for example, NaaS, where usage can vary widely between different customers and different times. By ensuring accurate and timely charging, Totogi helps operators to maximize their revenue and minimize disputes and errors.
Furthermore, Totogi’s cloud-native architecture means that it can scale to handle large volumes of charging data, making it suitable for large-scale deployments. It also supports flexible charging models, allowing operators to tailor their charging and billing to the specific needs of their customers. With Symphonica handling service orchestration and automation, and Totogi addressing charging, operators can deliver services more efficiently and profitably, while also providing a superior customer experience.
The combination of Symphonica and Totogi offers several significant business advantages:
- Efficient Service Orchestration and Activation: Symphonica’s service orchestration and activation capabilities enable CSPs to efficiently manage and deploy services across multiple networks, reducing time-to-market and operational costs.
- Accurate and Flexible Charging: Totogi’s Charging-as-a-Service platform provides robust, real-time charging and billing capabilities, allowing CSPs to implement flexible charging models tailored to their customers’ needs, maximizing revenue and customer satisfaction.
- Seamless Integration with Existing Systems: Both Symphonica and Totogi integrate seamlessly with existing B/OSS systems via Open APIs, reducing the complexity and cost of deploying and managing services across multiple networks.
- Scalability: As cloud-native solutions, Symphonica and Totogi can scale to handle large volumes of data and transactions, crucial in an environment with high volumes of services and customers.
- Adherence to Industry Standards: Symphonica’s alignment with TM Forum and MEF standards ensures compatibility with industry best practices and smooth integration with other systems and services.
- Automation: Symphonica’s codeless automation capabilities simplify the deployment and management of services, reducing operational complexity and costs for operators.
- Improved Customer Experience: The combination of Symphonica’s service orchestration and Totogi’s flexible charging capabilities can lead to a better customer experience, with faster service deployment and more accurate billing.
- Operational Efficiency: By automating many of the tasks involved in service deployment and management, Symphonica and Totogi can help operators achieve greater operational efficiency, freeing up resources for other tasks.
- Future-Proof Solution: With their support for the latest technologies and standards, including 5G and NaaS, Symphonica and Totogi provide a future-proof solution that can help CSPs stay ahead of the curve in the rapidly evolving telecommunications landscape.
- Cost Savings: By reducing the time and resources required for service deployment and management, and by providing accurate and flexible charging, Symphonica and Totogi can help CSPs achieve significant cost savings.
Both are available on AWS Marketplace, with Totogi and Intraway both offering all the support you need to set things up and try it!